We are here to help you change your life.
At Converge Medical Technology, empathetic, multidisciplinary patient care for low back and neck pain is conveniently achieved in a patient’s home.
The majority of our patients have experienced pain and disability that has lasted much longer than they ever imagined it could. Their symptoms have persisted despite attempting multiple treatments, medications and surgeries.
They feel frustrated, tired, depressed, anxious and hopeless because they’ve spent years trying to figure out what is wrong with their spine and how to fix it.
Our patients just want to regain their lives.
We understand how they feel, and that’s why we’ve designed our programs the way we have - so that we’re changing lives.
“My life was interrupted when I had my accident. After my second year of the doctors trying everything they could for me, they were like we have this machine and it's called MedX. My range of motion improved, my core got stronger and I didn’t have to use forearm crutches just to get by, and I was like a normal person.”
After your doctor writes a prescription, our authorization team will contact your insurance company to obtain authorization for your device(s) to be delivered.
After your device(s) is authorized, we will call and text you to schedule delivery so that you can get started as soon as possible.
Your device(s) will be delivered to your house by a member of our team regardless of where you live.
Set up is easy. We will show you how to use your device and follow the protocols so that you succeed.
For faster delivery, the AXIS device and HTD: The Home Therapeutic Device powered by Kaia can be shipped to your home address. Included in the shipment is a video that explains how to set up your device, utilize it and follow the recommended protocols. Most patients receive their shipment within two days of authorization.
It’s not uncommon for patients to report that they don’t always feel supported or encouraged after they get hurt. Patients often doubt that they can get better, and they can feel demotivated.
For these reasons, patients are partnered with their own dedicated health coach. A health coach may sound like something for the rich and famous, but they help patients succeed.
Your health coach will help you create personal goals and monitor your progress to that you feel supported and encouraged.
Your coach knows that you’ve been through a lot, and they are committed to your success by providing:
Staying in touch with your health coach is critical to your success. Our coaches want to stay in regular contact with you so that they know how you are doing. As you get better, they want to celebrate with you. If you need some adjustments, they will help you. Staying in touch with your health coach helps ensure your success.
“With increased support and motivation, you will be able to do more, relieve your pain and get your life back in no time.”
Your health coach will talk with you every 3-4 weeks, or as often as you would like.
You will receive HIPAA secure mobile text messages that are easy to respond to.
You can speak with your health coach face-to-face anytime.
HIPAA secure email messages make it ever easier to stay in touch.
14707 Fitzhugh Road
Suite D200
Austin, TX 78736
Phone: 800-765-8643
